Are your IT people too busy? Our Enterprise Support Programme can help.  We bring additional skills and expertise to your IT environment

Do any of these sound familiar?

Conflicting IT objectives with lack of IT resource Incomplete IT projects due to lack of an IT skills No time to develop our IT expertise due to our daily commitments We are not meeting our business needs It’s the summer, everyone wants to go on holiday, what about IT coverage? What if a disaster happens what would we do?

Our programme is currently providing enterprise-level support to organisations across the UK and Europe.

What does ESP mean to our customers?

Using ESP, our customers receive better value IT support for their entire business, including infrastructure and business systems.

• We will ensure that you talk to an expert who knows your infrastructure

• by providing specialist skills on demand that would be expensive to employ

• by allowing the IT department to deliver projects rather than handle issue resolution

• by removing bottlenecks and handling resource issues

Flexible support

Our support is totally flexible; each programme is tailored for you – you choose how much and what type of support you need.

Use the support how you see fit – mix and match between:

Concept and training workshops Emergency response 24/7 First line IT support On-site troubleshooting IT advice Healthchecks Holiday cover (both remote and on-site options)

“The Enterprise Support Programme is very important to Griff & Jones. Our support package is one of the most flexible packages available. You can utilise support days in whatever way meets your needs. The support agreement is reviewed in-person by a director of Griff & Jones, where problems and issues can be resolved quickly ensuring the level of service you expect. The reviews are core to us continually improving our services, for the benefit of all, while continuously building that strong long-lasting and effective business relationship”                               

Mat Jones, Technical Director, Griff & Jones Ltd.

Interested? Let us tell you more about ESP

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